Learn how TV Canada collects, uses and protects your information when you visit our website, request a free trial or use our services.
At TV Canada, accessible through our website, protecting the privacy of our visitors and customers is one of our main priorities. This Privacy Policy explains what information we collect, how we use it and the steps we take to protect your personal information.
If you have any questions or require additional information regarding our Privacy Policy, please contact us through our Contact Page.
This Privacy Policy applies only to information collected through our website and online services. It does not apply to information collected offline or through third-party platforms that are not operated by TV Canada.
By using our website, you consent to this Privacy Policy and agree to its terms.
The personal information you are asked to provide and the reasons for requesting it will be made clear at the time we ask for your information.
If you contact us directly, we may collect information such as:
When submitting a free trial request, subscription inquiry or support request, we may collect contact information necessary to process and respond to your request.
We use collected information for various purposes, including:
TV Canada follows a standard procedure of using log files. These files automatically record visitors when they access the website.
Information collected through log files may include:
This information is used for website administration, analytics, trend analysis and improving user experience. Log data is not linked to personally identifiable information.
Like most websites, TV Canada uses cookies and similar technologies to improve website functionality and user experience.
Cookies may be used to:
Users may choose to disable cookies through their browser settings. However, certain features of the website may not function properly if cookies are disabled.
Our website may contain links to third-party websites, services or applications. These third-party websites operate independently and have their own privacy policies.
TV Canada has no control over and assumes no responsibility for the content, privacy practices or policies of third-party websites.
We encourage visitors to review the privacy policies of any external websites they visit.
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:
You have the right to request copies of the personal information we hold about you.
You have the right to request correction of inaccurate or incomplete information.
You may request the deletion of your personal information under certain circumstances.
You may request that we limit the processing of your personal information in certain situations.
You may object to the processing of your personal information where permitted by applicable law.
You may request that your personal information be transferred to another organization or directly to you where technically feasible.
To exercise any of these rights, please contact us through our Contact Page.
Protecting children’s privacy is important to us. TV Canada does not knowingly collect personal information from children under the age required by applicable law.
If you believe a child has provided personal information through our website, please contact us immediately and we will make reasonable efforts to remove such information.
TV Canada implements reasonable administrative, technical and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration or destruction.
While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.
We may update this Privacy Policy periodically to reflect changes in our practices, services or legal obligations.
Any updates will be posted on this page and become effective immediately upon publication.
If you have questions regarding this Privacy Policy or the way your information is collected and processed, please contact our support team through the Contact Page.
TV Canada provides flexible IPTV subscription options designed to help viewers enjoy entertainment across their favorite devices. Our goal is to deliver a simple and accessible viewing experience for households across Canada.
